REMOTE IT MANAGED SERVICES, or RMS, is a proactive, comprehensive computer network maintenance and support solution. Designed for small and medium-sized businesses,
RMS is a cost-effective alternative to an in-house IT department. With RMS, you can “grow as you go.” This means you have the flexibility to start with the managed IT services that make the most sense for your organization, and then grow with us as your needs grow.
For one fixed monthly fee, you will get unlimited service for your entire office network. In fact, having CrafTech RMS is better than having an in-house department, because we take IT to a whole new level. Once we place our system on your network, our advanced 24/7 monitoring and management tools will allow us to take proactive steps to greatly improve the performance and stability of your systems. Using this kind of preventative maintenance, we can find and fix problems often before you even know about them. Should a problem arise anyway, we can respond instantly with usually no interruption to the end-user. With three levels of service, we are sure to have a plan for you!